Terms and conditions
Ownership of the site: the site is the exclusive property of Deleo Innovation in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is prohibited without the express prior authorization of deleo-shop.com.
1. Acceptance of the general conditions of sale
The customer acknowledges having read, prior to placing an order, the general conditions of sale set out on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relationship between deleo-shop.com and its customer. They will prevail over all other conditions appearing in any other document, except prior, express and written derogation from Deleo Innovation.
These general conditions of sale may be modified at any time by Deleo Innovation, without notice. The applicable conditions will be those in force on the site at the time of validation of the order.
Automatic registration systems are considered as proof of the nature and content of the order. Deleo-shop.com confirms the acceptance of his order to the customer at the e-mail address that he will have communicated. The sale will be concluded from the validation by Deleo Innovation of the payment of the order, that is to say from the date of validation of the payment for the orders paid online by credit card or from the date of receipt of the payment by transfer or by cheque, deleo-shop.com reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. Furthermore, deleo-shop.com is exclusively intended for the sale of products and consumables to owners of a machine produced and marketed by Deleo or Lumenis and reserves the right to refuse any order from a third party who does not have a of these machines.
3. Pricing and payment
The price is expressed in Euros and includes all taxes.
The price indicated on the product sheets does not include transport.
The price indicated in the order confirmation is the final price, expressed inclusive of all taxes and including VAT for France and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and storage of the products, the costs of transport, insurance and commissioning.
The price is payable in cash, on the day of the order confirmation.
Online payment is made: by credit card bearing the initials CB, online. Paypal or check allows you to pay via a bank server in a secure environment. Your credit card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without going through the store's server, a guarantee that is all the more important as your numbers are known only to our banking partner (Paypal).
The order will be automatically canceled and the customer notified by e-mail in the event that the bank payment centers concerned have refused to give their agreement. Deleo-shop.com has set up a procedure for verifying and requesting additional information from the customer, intended to ensure that the user of the bank card is its holder. The implementation of this procedure, which cannot be considered as a guarantee against any fraudulent use of bank card nor engage the responsibility of Deleo Innovation, postpones the validation of the payment until the end of the verification procedure. It may lead to the cancellation of the order.
VAT is calculated based on the delivery address: https://www.service-public.fr/professionnels-entreprises/vosdroits/F33340
"The place of taxation and therefore the rate of VAT applicable to goods (products or goods) is determined by the place where the intra-Community acquisition takes place, that is to say in the "State where the goods are finally located after being transported. If the delivery takes place in France, the goods are subject to French VAT."
For the creation of a website, the order must be paid in full or in 3x from 1500€ of purchase.
4. Retention of title clause
By express agreement, and in accordance with the provisions of the law of May 12, 1980, the products ordered remain the property of deleo-shop.com until full payment of their price by the customer. In the event of non-performance of its obligations by the customer, whatever the cause, deleo-shop.com shall be entitled to demand the immediate return of the products at the customer's expense and risk.
5. Website creation
Deleo Innovation offers a showcase website creation service. The customer has the choice between two types of showcase website:
1 showcase site with 4 tabs, i.e. 4 pages including:
1 "HOME" tab (1 page)
1 "CLINIC/CABINET" tab (1 page)
1 "CARE" tab (1 page)
1 "CONTACT" tab (1 page)
1 showcase site 4 tabs - 7 pages including:
1 "HOME" tab (1 page)
1 "CLINIC/CABINET" tab (1 page)
1 "CARE" tab (4 pages), i.e. 4 sub-tabs "example: lasers, cryolipolysis, etc.)
1 "CONTACT" tab (1 page)
The service is offered by Deleo Innovation for DELEO customers. The site is produced by the official partner of DELEO in website creation. The delivery of the website takes place 1 month after the customer has sent all the visuals, texts and other elements necessary for the creation of the website.
The putting on line of the site will only be effective with the validation of the client. There will follow 1 week of testing in order to report bugs.
6. Product Availability and Shipping
All lead times announced on the deleo-shop.com website are in working days (excluding Saturdays, Sundays and public holidays).
Each product sheet indicates:
Either the presence in stock of the product concerned: the indication "in stock" corresponds to the stock status at deleo-shop.com at the time of the order.
Either the out of stock by the indication "out of stock"
Orders are processed, prepared and shipped, i.e. delivered to our carrier, within 48 hours of payment of the order.
The availability times are also subject to change at the initiative of the supplier and/or the manufacturer.
8. Limitation of Liability
The information given on the site, photographs, product sheets, ... are given for information only. deleo-shop.com strives to ensure the accuracy of the information presented on the site. Any errors that may have been introduced are fortuitous and will be rectified as soon as possible.
In accordance with the texts in force, deleo-shop.com is not responsible for the non-execution or the poor execution of the contract which would be attributable either to the consumer, or to the insurmountable and unforeseeable fact of a third party to the contract or to a case of force majeure. Deleo SAS cannot be held responsible for improper use or handling of a product sold on deleo-shop.com
In accordance with the provisions of articles L.121-20 and following of the Consumer Code, the customer has 14 days from the date of receipt to return the product in its original packaging in perfect condition. resalable condition, for replacement or refund.
(When the 14-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day)
239 via Nova Pole of Excellence Jean-Louis
83600 Frejus France
Otherwise, the parcel will be refused. The refund will be made within 30 days of the date on which the customer exercised his right of withdrawal (article L121-20-1 of the Consumer Code).
10. Legal information
The personal information relating to the customer is essential for the processing and routing of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order. In accordance with the "Informatique et Libertés" law, the processing of personal information relating to customers has been declared to the National Commission for Computing and Freedoms (CNIL).
The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with deleo-shop.com In addition, deleo-shop.com undertakes not to communicate, free of charge or with compensation, the contact details of its customers to a third party.
11. Consumer Information
Traders established in the Union participating in online sales or service contracts and online marketplaces established in the Union shall include on their website an electronic link to ODR platform. This link is easily accessible to consumers. Professionals established in the Union participating in online sales or service contracts also indicate their e-mail address.
Access the ODR platform: http://ec.europa.eu/consumers/odr/
12. Commitment to data protection
In accordance with the provisions of Law No. 98-536 of July 1, 1998, transposing into the Intellectual Property Code Directive 96/9/EC of March 11, 1996, concerning the legal protection of databases data, deleo-shop.com is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data composing it is legally protected, and, in accordance with the provisions of the aforementioned law of July 1, 1998, is prohibited in particular from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site which it accesses.
13. Applicable law
This contract is subject to French law.
Deleo INNOVATION RCS: Frejus: 812 315 158
In such cases, the availability times will be those in effect at the time of validation of the payment by credit card.
In case of unavailability of products from our suppliers:
Permanent unavailability: deleo-shop.com undertakes to offer the customer replacement items or to reimburse him for the missing items, without delay and at the latest within 30 days in accordance with the provisions of the article L121-20-3 of the Consumer Code.
Temporary unavailability: deleo-shop.com informs the customer of the date on which the product will be available again. The customer then has the possibility of maintaining his order with these new deadlines or of canceling it. In the latter case, deleo-shop.com undertakes to reimburse the missing items without delay and at the latest within 30 days in accordance with the provisions of article L121-20-3 of the Consumer Code. Shipments to DOM-TOMs will be subject to acceptance of the package in the hold.
Delivery of orders is carried out by service providers independent of Deleo Innovation and within the deadlines announced by these service providers. The deadlines announced by these service providers are usually 24-72 hours for packages weighing less than 30kg.
To report to deleo-shop.com any difficulty related to delivery, the customer has an online order tracking.
Deleo-shop.com undertakes to take the necessary steps to ensure that orders are delivered within 30 days of validation of payment by credit card online or receipt of payment by bank transfer or check . The carrier undertakes, by contract with deleo-shop.com, to deliver the order to the buyer's address provided by deleo-shop.com.
In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of the order.