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Terms of Sales

Ownership of the site: the site is the exclusive property of the company Deleo SAS in its entirety, as well as all rights related thereto. Reproduction in whole or in part is prohibited without the express prior consent of

1.Acceptance of the general conditions of sale

The customer acknowledges having read, prior to placing an order, the general conditions of sale stated on this screen and expressly declares to accept them without reservation. The present general conditions of sale govern the contractual relations between and its customer. They will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption of Deleo SAS. These general conditions of sale may be modified at any time by Deleo SAS, without notice. The applicable conditions will be those in force on the site at the time of the validation of the order.

2. Order

Automatic registration systems are considered to be proof of the nature and content of the order. confirms the acceptance of his order to the customer to the e-mail address that he has communicated. The sale will be concluded as of the validation by Deleo Innovation of the payment of the order, that is to say of the date of validation of the payment for the orders paid online by credit card or the date of reception of the payment by transfer or check, reserves in any case the right to refuse or cancel any order from a customer with whom there is a dispute over the payment of a previous order. Moreover, is exclusively intended for the sale of products and consumables to the owners of a machine produced and marketed by Deleo or Lumenis and reserves the right to refuse any order coming from a third person not having a of these machines.

3. Price and payment

The price is expressed in Euros and all taxes included.
The price indicated on the product sheets does not include transport.
The price indicated in the order confirmation is the final price, expressed all taxes included and including the VAT for France and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and conservation of the products, transport costs, insurance and commissioning.
The price is payable in cash on the day of the order confirmation.

The online payment is made: by credit card bearing the acronym CB, online. Paypal or check allows you to pay via a banking server in a secure environment. Your credit card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without passing through the shop's server, a guarantee that is all the more important as your numbers are known only to the bank. our banking partner (Paypal).

The order will be automatically canceled and the customer notified by email in the event that the banking centers concerned have refused to give their agreement. has set up a verification procedure and request additional information to the customer, to ensure that the user of the credit card is its owner. The implementation of this procedure, which can not be considered as a guarantee against any fraudulent use of a credit card or to engage the responsibility of Deleo Innovation, differs the validation of the payment until the end of the verification procedure. It may lead to the cancellation of the order.

For the creation of Internet site, the order is to be paid in total or in 3x starting from 1500 € of purchase.

4. Retention of title clause

By express agreement, and in accordance with the provisions of the law of May 12, 1980, the products ordered remain the property of until full payment of their price by the customer. In case of breach of its obligations by the customer, whatever the cause, will be entitled to demand the immediate return of the products at the expense and risk of the customer.

5. Website creation

Deleo Innovation offers a service of website creation showcase. The customer has the choice between two types of website showcase:

  • 1 site showcase of 4 tabs or 4 pages including:
    • 1 "HOME" tab (1 page)
    • 1 tab "CLINIC / CABINET" (1 page)
    • 1 "CARE" tab (1 page)
    • 1 tab "CONTACT" (1 page)

  • 1 showcase site 4 tabs - 7 pages including:
    • 1 "HOME" tab (1 page)
    • 1 tab "CLINIC / CABINET" (1 page)
    • 1 tab "CARE" (4 pages), 4 sub-tabs "example: lasers, cryolipolysis ..)
    • 1 tab "CONTACT" (1 page)

The service is offered by Deleo Innovation for DELEO customers. The website is made by DELEO's official website creation partner. The delivery of the website is done 1 month after the client has sent all the visuals, texts and other elements necessary for the creation of the website.

The setting up of the site will be effective only with the validation of the customer. It will follow a week of testing to make the bug report.

6. Availability and shipment of products

All deadlines announced on the site are in working days (except Saturday, Sunday and holidays).

Each product sheet indicates:

Or the presence in stock of the product concerned: the indication "in stock" corresponds to the stock status at at the time of the order.
Either out of stock by the indication "out of stock"

Orders are processed, prepared and shipped, that is to say delivered to our carrier, within 48 hours from the payment of the order.

Availability times are also subject to change at the initiative of the supplier and / or the manufacturer.
In such cases, the periods of availability will be those in effect at the time of validation of payment by credit card.

In case of unavailability of products at our suppliers:

Final unavailability: undertakes to offer the customer replacement items or to refund the missing items, without delay and no later than 30 days in accordance with the provisions of article L121-20-3 of the Code of consumption.
Temporary unavailability: informs the customer of the date on which the product will be available again. The customer then has the possibility to maintain his order with these new deadlines or to cancel it. In the latter case, undertakes to refund the missing items without delay and at the latest within 30 days in accordance with the provisions of Article L121-20-3 of the Consumer Code. Shipments to DOM-TOM will be subject to acceptance of the package in the hold.

7. Delivery

Delivery of orders is carried out by independent service providers of Deleo Innovation and within the time limits announced by these service providers. The delays announced by these providers are usually 24-72h for parcels under 30kg.
To report to any difficulty related to the delivery, the customer has an online order tracking. undertakes to do the necessary so that orders are delivered within 30 days of validation of payment by credit card online or receipt of payment by transfer or check. The carrier undertakes, by contract with, to deliver the order to the address of the buyer provided by
In addition, for deliveries outside metropolitan France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country. country of receipt of the order.

8. Limitation of liability

The information given on the site, photographs, product sheets, ... are given as an indication. strives to ensure the accuracy of the information presented on the site. The errors likely to have been introduced are fortuitous and are rectified as soon as possible.
In accordance with the texts in force, is not responsible for the non-performance or the bad execution of the contract which would be imputable either to the consumer, to the insurmountable and unpredictable fact of a third party to the contract or to a case force majeure. Deleo SAS can not be held responsible for misuse or manipulation of a product sold on

9. Retraction

In accordance with the provisions of Articles L.121-20 and following of the Consumer Code, the customer has 14 days from the date of receipt to return the product in its original packaging in perfect condition for resale, replacement or refund.
(When the 14 day period expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day)
Deleo Innovation
300 Isaac Newton Street
83700 St Raphaël
la France

Otherwise the package will be refused. The refund will be made within 30 days of the date on which the customer exercised his right of withdrawal (Article L121-20-1 of the Consumer Code).

10. Legal information

The personal information relating to the customer is essential for the processing and delivery of orders, the establishment of invoices and guarantee contracts. The lack of information leads to the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL).
The customer has (article 34 of the law of January 6th, 1978) a right of access, of modification, rectification and deletion of the data which concern him, which he can exert with In addition , undertakes not to communicate, free or with counterpart, the coordinates of its customers to a third party.

11. Consumer information

 Professionals established in the Union participating in online sales or service contracts and online marketplaces established in the Union include, on their website, an electronic link to the RLL platform. This link is easily accessible to consumers. Professionals established in the Union participating in sales or online service contracts shall also provide their e-mail address.
Access the RLL platform:

12. Commitment to data protection

In accordance with the provisions of Law No. 98-536 of July 1, 1998, transposing in the Code of Intellectual Property Directive 96/9 / EC of March 11, 1996, on the legal protection of databases, deleo-shop. com is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer acknowledges that the data component is legally protected, and, in accordance with the provisions of the Act of 1 July 1998 supra, prohibits including extract, reuse, store, reproduce, represent or keep, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the contents of the databases appearing on the site to which it accedes.

13. Applicable law

This contract is subject to French law.

14. Registration

Deleo INNOVATION RCS: Saint Raphael: 812 315 158